Frequently Asked Questions
Everything you need to know about your Beanie Games order.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Beanie Games is committed to ethical fashion. We use organic cotton and recycled polyester in 80% of our headwear collection to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your package's journey.